Sutton Group –

Professional Realty  

ISO 9001:2000

Our Commitment to You! 

Sutton Group – Professional Realty is the Only residential real estate company in Atlantic Canada, 2nd in Canada, 4th in North America, and 11th in the world to become ISO 9001:2000 Certified 

     Quality is every bit as important in the real estate business as in any other sector. Just ask anyone who has ever bought or sold a home. Their entire experience is based on the professionalism and integrity of their Realtor. 

     We understand that trust is difficult to build and easy to lose in the real estate business. The reason for the growth and success of Sutton Group - Professional Realty is a commitment to a quality, service-oriented, professional organization from top to bottom. 

     In June of 2001, we earned the prestigious ISO 9001:2000 Certification.  This certification is a world-class quality standard designed specifically for the service industry.  Companies that become ISO certified have made a commitment to providing their clients with quality service.  In addition, they must strive to enhance their customer satisfaction by continuously monitoring and improving their quality systems.

Canada's most progressive real estate company. Providing you with peace-of-mind,

whether you are buying or selling.

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We have achieved

98%

Customer Satisfaction!  

34% of our Buyers and Sellers, who received our 2005 client surveys, have taken the time to complete and return them to us.  This is absolutely amazing!  This is an extremely high rate of return again, as it was in 2003 and 2004. 

98.34% of those clients indicated they were so happy with the service received, that not only would they use their Sutton  

We would like to thank all of our clients for this outstanding support.   

We would also like to thank all of our agents, who through their professionalism, integrity, and service to our clients have achieved this amazing result!                                    

Alan Hennigar, B.Comm., FRI., ABR.

Broker

Sutton Group – Professional Realty

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Our Mission Statement 

To exceed our clients needs by providing a service based on honesty, integrity, and high personal ethics. 

Our Goals  

To continually improve the level of service to our clients.

To continually improve the level of service to our agents.